Privacy Policy

Last updated: January 2026

Introduction

EpochProxy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Organization name (optional)
• Authentication credentials

Usage Data

We automatically collect:

• Connection logs (timestamps, source IPs)
• Agent registration information
• Data transfer metrics
• Error logs for debugging

Self-Hosted Deployments

For self-hosted deployments, all data remains on your infrastructure. We do not have access to your usage data, connection logs, or any information processed by your self-hosted EpochProxy installation.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process billing and payments
• Send important service updates
• Respond to support requests
• Improve our service

Data Security

We implement appropriate security measures to protect your information, including encryption in transit (TLS 1.3) and at rest, access controls, and regular security audits.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@epochproxy.cloud.